Social Media
Many organizations waste money and resources on social media as they do not have the capacity or the understanding to properly manage their social media efforts. It’s easy to see with a minimum of research how important social media accounts and efforts can be to a firm. But without clarity in management and work process design social media efforts often end of costing much more than they are worth. Chris Filkins has a foundational history of developing social media channels, due to his pioneering work in blog and social media development, and knows the ins and outs for designing proper work flow for social media management & success.